  :root{
    --bg:#EEF1F3;
    --panel:#FFFFFF;
    --ink:#12181F;
    --ink-soft:#4B5763;
    --ink-faint:#8996A3;
    --steel:#6B7A88;
    --steel-dark:#333D47;
    --blue:#2C6E8E;
    --blue-deep:#1F4F66;
    --blue-wash:#E4EEF2;
    --gold:#C08A2E;
    --gold-wash:#F6ECD6;
    --green:#3F8F6D;
    --green-wash:#E5F2EC;
    --red:#C1503D;
    --red-wash:#F7E7E3;
    --danger:#C0392B;
    --line:#D6DCE1;
    --line-soft:#E5E9EC;
    --radius:4px;
    --shadow:0 1px 2px rgba(18,24,31,0.06);
  }
  *{box-sizing:border-box;}
  html{scroll-behavior:smooth;overflow-x:hidden;}
  body{
    margin:0;
    background:var(--bg);
    color:var(--ink);
    font-family:'Inter',sans-serif;
    font-size:16px;
    line-height:1.5;
    -webkit-font-smoothing:antialiased;
    -webkit-tap-highlight-color:transparent;
    overflow-x:hidden;
  }
  h1,h2,h3,.display{
    font-family:'Barlow Condensed',sans-serif;
    font-weight:600;
    letter-spacing:0.2px;
    line-height:1.05;
    margin:0;
    color:var(--ink);
  }
  .mono{font-family:'IBM Plex Mono',monospace;}
  a{color:inherit;text-decoration:none;}
  button{font-family:inherit;cursor:pointer;}
  ul{margin:0;padding:0;list-style:none;}
  p{margin:0;}
  img{display:block;max-width:100%;}
  :focus-visible{outline:2px solid var(--blue);outline-offset:2px;}
  .wrap{max-width:1180px;margin:0 auto;padding:0 32px;}
  @media(max-width:720px){.wrap{padding:0 20px;}}
  @media(max-width:480px){.wrap{padding:0 16px;}}

  /* ---------- top marketing nav ---------- */
  .site-nav{
    position:sticky;top:0;z-index:40;
    background:rgba(238,241,243,0.92);
    backdrop-filter:blur(8px);
    border-bottom:1px solid var(--line);
  }
  .site-nav .wrap{display:flex;align-items:center;justify-content:space-between;height:68px;}
  .brand{display:flex;align-items:center;gap:10px;}
  .brand-mark{
    width:30px;height:30px;border-radius:50%;
    border:3px solid var(--ink);
    position:relative;flex:none;
  }
  .brand-mark::after{
    content:"";position:absolute;inset:5px;border-radius:50%;
    border:2px solid var(--ink);border-top-color:transparent;border-right-color:transparent;
  }
  .brand-name{font-family:'Barlow Condensed';font-size:22px;font-weight:700;letter-spacing:0.5px;}
  .nav-links{display:flex;align-items:center;gap:30px;}
  .nav-links a{font-size:15px;color:var(--ink-soft);}
  .nav-links a:hover{color:var(--ink);}
  .btn{
    display:inline-flex;align-items:center;justify-content:center;gap:8px;
    padding:11px 20px;border-radius:var(--radius);
    font-size:15px;font-weight:600;border:1px solid transparent;
    transition:transform .15s ease, background .15s ease, border-color .15s ease;
  }
  .btn:active{transform:translateY(1px);}
  .btn-primary{background:var(--ink);color:#fff;}
  .btn-primary:hover{background:var(--steel-dark);}
  .btn-ghost{border-color:var(--line);color:var(--ink);background:transparent;}
  .btn-ghost:hover{border-color:var(--ink);}
  .btn-blue{background:var(--blue);color:#fff;}
  .btn-blue:hover{background:var(--blue-deep);}
  .btn-danger{background:var(--danger);color:#fff;}
  .btn-danger:hover{background:#b03030;}
  .btn:disabled{opacity:.45;cursor:not-allowed;}
  .btn-sm{padding:7px 14px;font-size:13px;}
  .icon-btn{width:30px;height:30px;padding:0;font-size:13px;flex:none;}
  .btn-block{width:100%;}
  .mobile-hide{display:inline-flex;}
  @media(max-width:860px){.nav-links{display:none;} }
  @media(max-width:860px){#mobileCta{display:inline-flex!important;} }

  /* ---------- hero ---------- */
  .hero{padding:76px 0 88px;}
  .hero .wrap{display:grid;grid-template-columns:1.05fr 0.95fr;gap:56px;align-items:center;}
  @media(max-width:900px){.hero .wrap{grid-template-columns:1fr;} }
  .hero h1{font-size:clamp(40px,5.4vw,64px);}
  .hero-lede{margin-top:20px;max-width:46ch;font-size:18px;color:var(--ink-soft);}
  .hero-ctas{margin-top:32px;display:flex;gap:14px;flex-wrap:wrap;}
  .hero-notes{margin-top:28px;display:flex;gap:24px;flex-wrap:wrap;}
  .hero-note{display:flex;align-items:baseline;gap:8px;font-size:14px;color:var(--ink-soft);}
  .hero-note b{font-family:'IBM Plex Mono';color:var(--ink);font-size:14px;}

  .washer-stage{position:relative;}
  .washer-visual{position:relative;width:100%;max-width:400px;margin:0 auto;}
  .washer-visual .hero-wash-base{width:100%;height:auto;display:block;}
  .washer-visual .hero-wash-spin{position:absolute;top:22.8%;left:0;right:0;width:66%;aspect-ratio:1/1;margin:0 auto;pointer-events:none;}
  .washer-visual.spin .hero-wash-spin{animation:spin-washer 1.5s linear infinite;}
  .washer-visual.spin-slow .hero-wash-spin{animation:spin-washer 3s linear infinite;}
  .washer-visual.spin-fast .hero-wash-spin{animation:spin-washer .6s linear infinite;}
  .washer-visual.spin-super .hero-wash-spin{animation:spin-washer .28s linear infinite;}
  @keyframes spin-washer{from{transform:rotate(0deg);}to{transform:rotate(360deg);}}
  .suds{position:absolute;border-radius:50%;background:rgba(255,255,255,0.85);
    box-shadow:0 0 0 2px rgba(44,110,142,0.15) inset;opacity:0;pointer-events:none;}
  .washer-visual.spin .suds{animation:float-up 3.2s ease-in infinite;}
  @keyframes float-up{
    0%{opacity:0;transform:translateY(0) scale(.4);}
    12%{opacity:.9;}
    85%{opacity:.3;}
    100%{opacity:0;transform:translateY(-140px) scale(1);}
  }
  .washer-readout{
    margin:20px auto 0;max-width:360px;
    background:var(--steel-dark);border-radius:10px;padding:14px 20px;
    display:flex;align-items:center;justify-content:space-between;
    box-shadow:var(--shadow);
  }
  .washer-readout .lbl{color:#AEB9C2;font-size:11px;text-transform:uppercase;letter-spacing:1.2px;}
  .washer-readout .val{color:#fff;font-family:'IBM Plex Mono';font-size:22px;margin-top:2px;}
  .readout-dot{width:8px;height:8px;border-radius:50%;background:var(--green);box-shadow:0 0 8px var(--green);}

  /* ---------- section shell ---------- */
  section{padding:84px 0;}
  .section-head{max-width:640px;margin-bottom:48px;}
  .pricing-region-select{display:flex;align-items:center;gap:10px;margin-top:18px;}
  .pricing-region-select label{font-size:13px;color:var(--ink-faint);}
  .pricing-region-select select{
    background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);
    padding:7px 10px;font-size:13.5px;color:var(--ink);font-family:inherit;outline:none;cursor:pointer;
  }
  .section-head h2{font-size:clamp(30px,3.6vw,42px);}
  .section-head p{margin-top:14px;color:var(--ink-soft);font-size:17px;}
  .kicker{font-size:14px;color:var(--blue);font-weight:600;margin-bottom:10px;display:block;}

  /* ---------- features ---------- */
  .feat-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);}
  @media(max-width:860px){.feat-grid{grid-template-columns:1fr 1fr;}}
  @media(max-width:560px){.feat-grid{grid-template-columns:1fr;}}
  .feat{background:var(--panel);padding:30px 26px;min-height:190px;}
  .feat .num{font-family:'IBM Plex Mono';font-size:13px;color:var(--ink-faint);}
  .feat h3{margin-top:38px;font-size:22px;}
  .feat p{margin-top:10px;color:var(--ink-soft);font-size:14.5px;}

  /* ---------- how it works ---------- */
  .flow{background:var(--steel-dark);color:#fff;}
  .flow .section-head h2, .flow .section-head p{color:#fff;}
  .flow .section-head p{color:#C7D0D8;}
  .flow-steps{display:grid;grid-template-columns:repeat(4,1fr);gap:24px;}
  @media(max-width:900px){.flow-steps{grid-template-columns:1fr 1fr;}}
  @media(max-width:560px){.flow-steps{grid-template-columns:1fr;}}
  .flow-step{border-top:2px solid #48545F;padding-top:16px;}
  .flow-step .tag{font-family:'IBM Plex Mono';font-size:13px;color:#9FC6D8;}
  .flow-step h4{font-family:'Barlow Condensed';font-size:21px;font-weight:600;margin-top:10px;}
  .flow-step p{margin-top:8px;font-size:14px;color:#C7D0D8;}

  /* ---------- pricing ---------- */
  .pricing-panel{
    display:grid;grid-template-columns:1fr 1fr;
    border:1px solid var(--line);background:var(--panel);
  }
  @media(max-width:860px){.pricing-panel{grid-template-columns:1fr;}}
  .pricing-copy{padding:44px;border-right:1px solid var(--line);}
  @media(max-width:860px){.pricing-copy{border-right:none;border-bottom:1px solid var(--line);}}
  .pricing-copy .rate{display:flex;align-items:baseline;gap:10px;margin-top:6px;}
  .pricing-copy .rate .amt{font-family:'Barlow Condensed';font-size:56px;font-weight:700;}
  .pricing-copy .rate .unit{color:var(--ink-soft);font-size:15px;}
  .pricing-list{margin-top:26px;display:flex;flex-direction:column;gap:12px;}
  .pricing-list li{display:flex;gap:10px;font-size:14.5px;color:var(--ink-soft);align-items:flex-start;}
  .pricing-list li svg{flex:none;margin-top:3px;}
  .calc{padding:44px;background:var(--blue-wash);}
  .calc label{font-size:13px;color:var(--ink-soft);display:block;margin-bottom:8px;}
  .calc-row{display:flex;align-items:center;gap:16px;}
  .calc input[type=range]{flex:1;accent-color:var(--blue);}
  .calc-count{font-family:'IBM Plex Mono';font-size:22px;width:34px;text-align:right;}
  .calc-total{margin-top:26px;padding-top:22px;border-top:1px dashed #B9CDD6;}
  .calc-total .amt{font-family:'Barlow Condensed';font-size:44px;font-weight:700;color:var(--blue-deep);}
  .calc-total .per{color:var(--ink-soft);font-size:14px;margin-top:4px;}

  /* ---------- CTA band ---------- */
  .cta-band{background:var(--ink);color:#fff;text-align:left;}

  /* ---------- testimonials ---------- */
  .testimonials{background:var(--bg);text-align:center;}
  .testimonials h2{margin-bottom:40px;font-size:clamp(26px,3.2vw,34px);}
  .testimonial-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:22px;text-align:left;margin-bottom:32px;}
  .testimonial-card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:26px 24px;display:flex;flex-direction:column;gap:14px;}
  .testimonial-card p{font-size:15px;line-height:1.6;color:var(--ink-soft);flex:1;margin:0;}
  .testimonial-name{font-size:13px;font-weight:600;color:var(--ink);}
  .star-rating{position:relative;display:inline-block;font-size:16px;line-height:1;letter-spacing:2px;}
  .star-rating-bg{color:var(--line);}
  .star-rating-fill{position:absolute;top:0;left:0;overflow:hidden;white-space:nowrap;color:var(--gold);}
  .cta-band .wrap{display:flex;align-items:center;justify-content:space-between;gap:24px;flex-wrap:wrap;}
  .cta-band h2{font-size:clamp(28px,3.4vw,38px);max-width:560px;}
  .cta-band p{color:#B7C1CA;margin-top:10px;}

  footer{padding:40px 0;border-top:1px solid var(--line);}
  footer .wrap{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px;}
  footer p{color:var(--ink-faint);font-size:13.5px;}

  /* =====================================================
     APP SHELL
  ===================================================== */
  #view-app{display:none;min-height:100vh;background:var(--bg);}
  .app-shell{display:block;min-height:100vh;}
  .app-side{
    background:var(--ink);color:#fff;padding:26px 20px;
    display:flex;flex-direction:column;gap:28px;
    position:fixed;top:0;left:0;bottom:0;width:236px;overflow-y:auto;z-index:70;
  }
  .app-main{margin-left:236px;}
  @media(max-width:860px){
    .app-side{
      position:sticky;top:0;left:auto;bottom:auto;width:auto;z-index:60;
      flex-direction:row;flex-wrap:wrap;align-items:center;gap:8px 12px;
      padding:10px 14px;padding-bottom:calc(10px + env(safe-area-inset-top,0px));
      overflow-y:visible;
    }
    .app-side .app-brand{flex:none;}
    .app-side .app-nav{flex-direction:row;flex:1 1 auto;min-width:0;overflow-x:auto;-webkit-overflow-scrolling:touch;padding-bottom:2px;gap:2px;}
    .app-main{margin-left:0;}
  }
  .app-brand{display:flex;align-items:center;gap:10px;}
  .app-brand .brand-mark{border-color:#fff;}
  .app-brand .brand-mark::after{border-color:#fff;border-top-color:transparent;border-right-color:transparent;}
  .app-brand span{font-family:'Barlow Condensed';font-size:20px;font-weight:700;}
  .app-nav{display:flex;flex-direction:column;gap:2px;flex:1;}
  @media(max-width:860px){.app-nav{flex-direction:row;flex:none;}}
  .app-nav button{
    display:flex;align-items:center;gap:11px;text-align:left;
    background:transparent;border:none;color:#AEB9C2;
    padding:11px 12px;border-radius:6px;font-size:14.5px;font-weight:500;
    white-space:nowrap;
  }
  .app-nav button:hover{background:#1E2731;color:#fff;}
  .app-nav button.active{background:var(--blue);color:#fff;}
  .nav-badge{display:inline-block;margin-left:6px;padding:1px 7px;border-radius:10px;background:#E4572E;color:#fff;font-size:11px;line-height:15px;vertical-align:1px;}
  @media(max-width:860px){.nav-badge{flex:none;}}
  .app-side .back-link{font-size:13px;color:#8996A3;padding:11px 12px;}
  .app-side .back-link:hover{color:#fff;}
  .app-actions{display:flex;gap:6px;flex-wrap:wrap;padding:0 10px;margin-bottom:8px;}
  @media(max-width:860px){.app-actions{flex:none;padding:8px 0 0;margin:0;order:3;width:100%;justify-content:flex-start;border-top:1px solid rgba(255,255,255,.1);}}
  .app-actions .btn.btn-sm{font-size:12.5px;}
  /* Sidebar buttons sit on the dark --ink sidebar; ghost buttons must be light, */
  /* not var(--ink), or their text becomes invisible in light mode. */
  .app-actions .btn-ghost{color:#C7D0D8;border-color:#3A4651;background:transparent;}
  .app-actions .btn-ghost:hover{color:#fff;border-color:#D6DCE1;}
  .app-actions .btn-ghost:disabled{color:#6B7A88;border-color:#2C3741;}
  .app-actions .role-badge{color:#C7D0D8;background:#27313B;border-color:#3A4651;}
  @media(max-width:860px){.app-side .back-link{display:none;}}
  .role-badge{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:#C7D0D8;background:#27313B;border:1px solid #3A4651;border-radius:20px;padding:5px 12px;white-space:nowrap;}
  .role-badge span{color:#9FC6D8;}
  .role-badge a,.role-badge span[onclick]{color:#9FC6D8;}
  .setting-row{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:14px 2px;border-bottom:1px solid var(--line-soft);flex-wrap:wrap;}
  .setting-row:last-child{border-bottom:none;}
  .setting-row b{font-size:15px;}
  .setting-sub{font-size:12.5px;color:var(--ink-faint);margin-top:2px;}
  .seg-control{display:inline-flex;gap:4px;background:var(--line-soft);border-radius:8px;padding:4px;}
  .seg-control button{border:none;background:transparent;color:var(--ink-soft);font-size:12.5px;font-weight:600;padding:7px 14px;border-radius:6px;cursor:pointer;}
  .seg-control button.active{background:var(--panel);color:var(--ink);box-shadow:var(--shadow);}
  .text-input-sm{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:8px 12px;font-size:13.5px;color:var(--ink);font-family:inherit;width:180px;outline:none;}
  .text-input-sm:focus{border-color:var(--blue);}
  /* Admin-only delete column is hidden unless the admin is logged in. */
  .is-admin-col{display:none;}
  body.admin-mode .is-admin-col{display:table-cell;}
  .m-owner{font-size:11.5px;color:var(--ink-faint);margin-top:4px;}
  .admin-rm-btn{min-width:30px;width:30px;height:44px;padding:0;font-size:13px;flex:none;}
  .search-input{flex:1;min-width:220px;background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:9px 12px;font-size:14px;color:var(--ink);font-family:inherit;outline:none;}
  .search-input:focus{border-color:var(--blue);}

  .app-main{padding:30px 36px 60px;}
  @media(max-width:720px){.app-main{padding:22px 18px 50px;}}
  .app-topbar{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:28px;gap:16px;flex-wrap:wrap;}
  .app-topbar h1{font-size:32px;}
  .app-topbar .sub{color:var(--ink-soft);font-size:14.5px;margin-top:4px;}
  .app-panel{display:none;}
  .app-panel.active{display:block;}

  .stat-row{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--line);border:1px solid var(--line);margin-bottom:32px;}
  @media(max-width:900px){.stat-row{grid-template-columns:1fr 1fr;}}

  .low-stock-banner{
    display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;
    background:var(--gold-wash);border:1px solid var(--gold);border-radius:var(--radius);
    padding:12px 16px;margin-bottom:24px;font-size:13.5px;color:var(--ink);
  }
  .low-stock-banner b{color:var(--gold);}
  html[data-theme="dark"] .low-stock-banner b{color:#E8B94D;}
  .stat{background:var(--panel);padding:20px 22px;}
  .stat .lbl{font-size:12.5px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:0.8px;}
  .stat .val{font-family:'Barlow Condensed';font-size:34px;font-weight:700;margin-top:8px;}
  .stat .foot{font-size:12.5px;color:var(--ink-faint);margin-top:4px;}

  .panel-block{background:var(--panel);border:1px solid var(--line);margin-bottom:28px;}
  .panel-block-head{display:flex;justify-content:space-between;align-items:center;padding:18px 22px;border-bottom:1px solid var(--line-soft);flex-wrap:wrap;gap:10px;}
  .panel-block-head h3{font-size:20px;}
  .panel-block-body{padding:22px;}

  .machine-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;}
  @media(max-width:1000px){.machine-grid{grid-template-columns:repeat(3,1fr);}}
  @media(max-width:720px){.machine-grid{grid-template-columns:repeat(2,1fr);}}
  @media(max-width:480px){.machine-grid{grid-template-columns:1fr;}}
  .machine-card{border:1px solid var(--line);padding:16px;position:relative;background:var(--panel);display:flex;flex-direction:column;}
  .machine-card .m-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px;gap:8px;}
  .machine-card .m-code{font-family:'IBM Plex Mono';font-size:13px;color:var(--ink-soft);}
  .machine-card .m-actions{margin-top:auto;}
  .machine-card .m-actions .btn{flex:1;}
  .machine-card .m-actions .maint-btn{flex:0 0 auto;width:44px;}
  .status-pill{font-size:11px;font-weight:600;padding:3px 8px;border-radius:20px;text-transform:uppercase;letter-spacing:0.4px;white-space:nowrap;}
  .status-idle{background:var(--line-soft);color:var(--ink-soft);}
  .status-washing{background:var(--blue-wash);color:var(--blue-deep);}
  .status-done{background:var(--gold-wash);color:var(--gold);}
  .m-visual{position:relative;width:100%;max-width:120px;margin:6px auto 10px;}
  .m-visual .m-wash-img{width:100%;height:auto;display:block;}
  .m-visual .m-wash-spin{position:absolute;top:22.8%;left:0;right:0;width:66%;aspect-ratio:1/1;margin:0 auto;pointer-events:none;}
  .m-visual.washing .m-wash-spin{animation:spin-washer var(--spin-dur,1.5s) linear infinite;animation-delay:var(--spin-delay,0s);}
  .m-cust{font-size:13px;color:var(--ink-soft);min-height:18px;margin-bottom:10px;}
  .m-cust b{color:var(--ink);}
  .m-actions{display:flex;gap:8px;}

  table{width:100%;border-collapse:collapse;font-size:14.5px;}
  th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:0.6px;color:var(--ink-faint);padding:10px 12px;border-bottom:1px solid var(--line);}
  td{padding:12px;border-bottom:1px solid var(--line-soft);vertical-align:middle;}
  tr:last-child td{border-bottom:none;}
  tbody tr{transition:background .1s ease;}
  tbody tr:hover td{background:var(--line-soft);}
  th.num, td.num{text-align:right;}
  .table-wrap{overflow-x:auto;}

  /* Order log on small screens: a 12-column table just forces endless
     horizontal scrolling, so below this width it becomes a stack of cards —
     one per order, each field labelled — instead. Scoped to .ops-table only
     so every other table in the app (Customers, Queue, Register, Inventory,
     Loyalty) keeps its normal layout. */
  @media(max-width:780px){
    .ops-table thead{display:none;}
    .ops-table, .ops-table tbody, .ops-table tr, .ops-table td{display:block;width:100%;}
    .ops-table tr{
      border:1px solid var(--line);border-radius:var(--radius);margin-bottom:14px;padding:14px;
      background:var(--panel);
    }
    .ops-table tbody tr:hover td{background:transparent;}
    .ops-table td{border-bottom:1px solid var(--line-soft);padding:9px 0;text-align:left;}
    .ops-table td:first-child{padding-top:0;}
    .ops-table td:last-child{border-bottom:none;padding-bottom:0;}
    .ops-table td::before{
      content:attr(data-th);display:block;
      font-size:10.5px;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-faint);font-weight:700;
      margin-bottom:5px;
    }
    .ops-table .owner-tick-row{max-width:none;}
    .ops-table .op-note{width:100%;}
  }
  .pill{display:inline-flex;align-items:center;font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:20px;}
  .pill-bronze{background:#F2E7DC;color:#8A5A2A;}
  .pill-silver{background:#E7ECEF;color:#5C6773;}
  .pill-gold{background:var(--gold-wash);color:var(--gold);}
  .pill-waiting{background:var(--line-soft);color:var(--ink-soft);}
  .pill-assigned{background:var(--blue-wash);color:var(--blue-deep);}
  .avatar{width:30px;height:30px;border-radius:50%;background:var(--blue-wash);color:var(--blue-deep);
    display:inline-flex;align-items:center;justify-content:center;font-family:'Barlow Condensed';font-weight:700;font-size:13px;margin-right:10px;}
  .row-cust{display:flex;align-items:center;}

  .form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
  @media(max-width:640px){.form-grid{grid-template-columns:1fr;}}
  .field{display:flex;flex-direction:column;gap:6px;}
  .field.span-2{grid-column:span 2;}
  @media(max-width:640px){.field.span-2{grid-column:span 1;}}
  .field label{font-size:12.5px;color:var(--ink-soft);font-weight:500;}
  .field input, .field select, .field textarea{
    border:1px solid var(--line);border-radius:4px;padding:10px 12px;font-size:14.5px;font-family:inherit;background:var(--panel);color:var(--ink);
  }
  .field input:focus,.field select:focus,.field textarea:focus{border-color:var(--blue);}
  .field textarea{resize:vertical;min-height:70px;}
  .form-actions{margin-top:18px;display:flex;gap:10px;}

  .empty-state{padding:36px 20px;text-align:center;color:var(--ink-faint);}
  .empty-state b{display:block;color:var(--ink-soft);font-size:15px;margin-bottom:4px;}
  .financial-gate{background:var(--gold-wash);border:1px solid var(--gold);border-radius:var(--radius);padding:22px 20px;}
  .financial-gate b{color:var(--gold);}
  html[data-theme="dark"] .financial-gate b{color:#E8B94D;}

  .toast{
    position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(12px);
    background:var(--steel-dark);color:#fff;padding:12px 20px;border-radius:6px;font-size:14px;
    opacity:0;pointer-events:none;transition:opacity .25s ease, transform .25s ease;z-index:200;
    box-shadow:0 4px 14px rgba(0,0,0,.25);
  }
  .toast.show{opacity:1;transform:translateX(-50%) translateY(0);}

  /* Loyalty */
  .loyalty-head{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);margin-bottom:28px;}
  @media(max-width:720px){.loyalty-head{grid-template-columns:1fr;}}
  .tier-card{background:var(--panel);padding:22px;}
  .tier-card .tname{font-family:'Barlow Condensed';font-size:22px;font-weight:700;}
  .tier-card .trange{font-family:'IBM Plex Mono';font-size:12.5px;color:var(--ink-soft);margin-top:2px;}
  .tier-card p{margin-top:10px;font-size:13.5px;color:var(--ink-soft);}

  /* Intake / print form */
  .intake-preview{background:var(--panel);border:1px solid var(--line);padding:0;}
  .intake-sheet{padding:40px;max-width:760px;margin:0 auto;}
  .intake-sheet .isheet-head{display:flex;justify-content:space-between;align-items:flex-start;border-bottom:2px solid var(--ink);padding-bottom:18px;margin-bottom:22px;}
  .intake-sheet h2{font-size:26px;}
  .intake-sheet .isheet-head .meta{text-align:right;font-size:12.5px;color:var(--ink-soft);}
  .isheet-row{display:grid;grid-template-columns:1fr 1fr;gap:0 24px;margin-bottom:18px;}
  .isheet-field{border-bottom:1px solid var(--ink-soft);padding-bottom:22px;margin-bottom:4px;position:relative;}
  .isheet-field .flabel{position:absolute;top:-9px;left:0;background:var(--panel);padding-right:8px;font-size:11px;letter-spacing:.5px;text-transform:uppercase;color:var(--ink-soft);}
  .isheet-check{display:flex;gap:22px;flex-wrap:wrap;margin:6px 0 22px;}
  .isheet-check span{display:flex;align-items:center;gap:8px;font-size:14px;}
  .box{width:14px;height:14px;border:1.4px solid var(--ink);display:inline-block;}
  .isheet-sign{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-top:44px;}
  .isheet-sign .line{border-top:1px solid var(--ink);padding-top:6px;font-size:11.5px;color:var(--ink-soft);}
  .isheet-foot{margin-top:30px;font-size:11px;color:var(--ink-faint);}

  /* Receipt field grid — for displaying already-filled-in data (order/POS receipts).
     Deliberately NOT the .isheet-field floating-label pattern above: that pattern
     positions its label absolutely so it can "notch" into a blank line meant for
     handwriting, which only works when the field is empty. Pairing it with real
     value text caused the value to render underneath the floated label. */
  .rcpt-row{display:grid;grid-template-columns:1fr 1fr;gap:16px 28px;margin-bottom:16px;}
  .rcpt-field{display:flex;flex-direction:column;gap:5px;padding-bottom:14px;border-bottom:1px solid var(--line-soft);}
  .rcpt-field .flabel{font-size:10.5px;text-transform:uppercase;letter-spacing:.5px;color:var(--ink-faint);font-weight:700;}
  .rcpt-field .fval{font-size:15px;color:var(--ink);font-weight:600;line-height:1.3;}

  /* Modal (used for the Orders "View receipt" popup) */
  .modal-overlay{
    display:none;position:fixed;inset:0;z-index:150;background:rgba(18,24,31,.55);
    align-items:flex-start;justify-content:center;padding:48px 20px;overflow-y:auto;
  }
  .modal-card{
    position:relative;background:var(--panel);border-radius:8px;max-width:640px;width:100%;
    padding:44px 40px 36px;box-shadow:0 24px 64px rgba(18,24,31,.35);
  }
  .modal-card .intake-sheet{padding:0;max-width:none;margin:0;}
  .modal-close{
    position:absolute;top:14px;right:14px;width:30px;height:30px;border-radius:50%;
    border:1px solid var(--line);background:var(--panel);color:var(--ink-soft);
    display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:12px;line-height:1;
  }
  .modal-close:hover{background:var(--line-soft);color:var(--ink);}

  @media print{
    body *{visibility:hidden;}
    #print-area, #print-area *,
    #ops-receipt-area, #ops-receipt-area *,
    #pos-receipt-area, #pos-receipt-area *{visibility:visible;}
    #print-area{position:absolute;top:0;left:0;width:100%;}
    #ops-receipt-area{position:absolute;top:0;left:0;width:100%;background:none;padding:0;display:block!important;}
    #ops-receipt-area .modal-card{box-shadow:none;border-radius:0;max-width:100%;padding:0;}
    #ops-receipt-area .modal-close{display:none!important;}
    #pos-receipt-area{position:absolute;top:0;left:0;width:100%;}
    #pos-receipt-area .intake-preview-actions{display:none!important;}
    .intake-sheet{max-width:100%;padding:16px 30px;}
  }

  .demo-flag{
    display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--ink-faint);
    border:1px dashed var(--line);padding:5px 10px;border-radius:20px;
  }

  /* ---------- Filter Bar ---------- */
  .filter-bar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:24px;}
  .filter-bar label{font-size:12.5px;color:var(--ink-soft);font-weight:500;}
  .filter-bar select{
    border:1px solid var(--line);border-radius:4px;padding:8px 12px;font-size:13.5px;font-family:inherit;background:var(--panel);color:var(--ink);
  }
  .filter-bar select:focus{border-color:var(--blue);}

  /* ---------- Top Customer Cards ---------- */
  .top-customers-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1px;background:var(--line);border:1px solid var(--line);margin-bottom:32px;}
  @media(max-width:1000px){.top-customers-grid{grid-template-columns:1fr 1fr;}}
  @media(max-width:560px){.top-customers-grid{grid-template-columns:1fr;}}
  .top-customer-card{background:var(--panel);padding:20px 22px;}
  .top-customer-card .period{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--ink-faint);font-weight:600;}
  .top-customer-card .tc-name{font-family:'Barlow Condensed';font-size:22px;font-weight:700;margin-top:10px;display:flex;align-items:center;gap:10px;}
  .top-customer-card .tc-visits{font-size:13px;color:var(--ink-soft);margin-top:6px;}
  .top-customer-card .tc-pts{font-family:'IBM Plex Mono';font-size:13px;color:var(--blue);margin-top:2px;}
  .top-customer-card .tc-empty{color:var(--ink-faint);font-size:13px;margin-top:10px;}

  /* ---------- Service Type Badges ---------- */
  .badge-self{background:var(--green-wash);color:var(--green);font-size:11px;font-weight:600;padding:3px 9px;border-radius:20px;display:inline-flex;align-items:center;gap:4px;}
  .badge-full{background:var(--blue-wash);color:var(--blue-deep);font-size:11px;font-weight:600;padding:3px 9px;border-radius:20px;display:inline-flex;align-items:center;gap:4px;}

  /* ---------- Auto Queue Controls ---------- */
  .auto-queue-bar{background:var(--panel);border:1px solid var(--line);padding:16px 22px;margin-bottom:20px;display:flex;align-items:center;gap:24px;flex-wrap:wrap;}
  .auto-queue-bar .aq-label{font-size:13px;font-weight:600;color:var(--ink);display:flex;align-items:center;gap:8px;}
  .toggle-switch{position:relative;width:42px;height:22px;cursor:pointer;}
  .toggle-switch input{opacity:0;width:0;height:0;}
  .toggle-slider{position:absolute;inset:0;background:var(--line);border-radius:22px;transition:.3s;}
  .toggle-slider::before{content:"";position:absolute;height:16px;width:16px;left:3px;bottom:3px;background:#fff;border-radius:50%;transition:.3s;}
  .toggle-switch input:checked + .toggle-slider{background:var(--blue);}
  .toggle-switch input:checked + .toggle-slider::before{transform:translateX(20px);}
  .aq-mode{display:flex;gap:8px;}
  .aq-mode button{
    border:1px solid var(--line);background:transparent;border-radius:4px;padding:6px 14px;font-size:12.5px;font-weight:500;color:var(--ink-soft);cursor:pointer;
  }
  .aq-mode button.active{background:var(--blue);color:#fff;border-color:var(--blue);}
  .aq-mode button:hover:not(.active){border-color:var(--ink);color:var(--ink);}
  .aq-break{display:flex;align-items:center;gap:8px;}
  .aq-break select{border:1px solid var(--line);border-radius:4px;padding:5px 10px;font-size:12.5px;font-family:inherit;}
  .aq-notify{font-size:12.5px;color:var(--gold);font-weight:600;display:none;}
  .aq-notify.show{display:inline-flex;}

  /* ---------- Notification Badge ---------- */
  .notif-badge{
    position:absolute;top:8px;right:8px;width:10px;height:10px;border-radius:50%;
    background:var(--gold);box-shadow:0 0 6px var(--gold);animation:pulse-dot 1.5s infinite;
  }
  @keyframes pulse-dot{0%,100%{opacity:1;}50%{opacity:.4;}}

  /* ---------- Recept ID ---------- */
  .receipt-mono{font-family:'IBM Plex Mono';font-size:12.5px;color:var(--blue-deep);background:var(--blue-wash);padding:2px 8px;border-radius:3px;}

  /* ---------- Autocomplete Suggestions ---------- */
  .auto-complete-field{position:relative;}
  .ac-suggest{
    display:none;position:absolute;top:100%;left:0;right:0;z-index:50;
    background:var(--panel);border:1px solid var(--line);border-top:none;border-radius:0 0 6px 6px;
    box-shadow:0 10px 24px rgba(18,24,31,0.12);max-height:220px;overflow-y:auto;
  }
  .ac-suggest.open{display:block;}
  .ac-item{padding:10px 14px;font-size:14px;cursor:pointer;display:flex;align-items:center;gap:10px;}
  .ac-item .ac-new{font-size:11px;color:var(--blue);background:var(--blue-wash);padding:2px 8px;border-radius:20px;font-weight:600;flex:none;}
  .ac-item:hover,.ac-item.active{background:var(--blue-wash);}
  .ac-item .ac-phone{color:var(--ink-faint);font-size:12.5px;margin-left:auto;}

  /* ---------- Operations Panel ---------- */
  .ops-status-washing{background:var(--blue-wash);color:var(--blue-deep);}
  .ops-status-ready{background:var(--gold-wash);color:var(--gold);}
  .ops-status-done{background:var(--green-wash);color:var(--green);}

  .owner-tick-row{display:flex;align-items:center;gap:8px 10px;flex-wrap:wrap;max-width:300px;}
  .owner-tick-pair{display:inline-flex;align-items:center;gap:6px;flex:none;}
  .owner-tick-lbl{font-size:10px;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-faint);}
  .owner-tick{
    width:26px;height:26px;border-radius:50%;border:2px solid var(--line);
    background:var(--panel);color:var(--blue);font-size:13px;font-weight:700;
    display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex:none;
    transition:all .15s ease;
  }
  .owner-tick:hover:not(:disabled):not(.done){border-color:var(--blue);background:var(--blue-wash);}
  .owner-tick:disabled{cursor:not-allowed;color:var(--line);opacity:.5;}
  .owner-tick.done{background:var(--green);border-color:var(--green);color:#fff;cursor:default;}

  /* ---------- Tracker View ---------- */
  #view-tracker{display:none;min-height:100vh;background:var(--bg);}
  .tracker-shell{max-width:720px;margin:0 auto;padding:40px 24px 80px;}
  .tracker-header{display:flex;align-items:center;gap:12px;margin-bottom:36px;}
  .tracker-header h1{font-size:28px;}
  .tracker-search-box{
    background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:24px;margin-bottom:28px;
  }
  .tracker-search-box label{font-size:13px;color:var(--ink-soft);display:block;margin-bottom:8px;font-weight:500;}
  .tracker-search-row{display:flex;gap:10px;}
  .tracker-search-row input{
    flex:1;border:1px solid var(--line);border-radius:4px;padding:12px 14px;font-size:15px;font-family:inherit;
  }
  .tracker-search-row input:focus{border-color:var(--blue);outline:none;}
  .tracker-results{display:flex;flex-direction:column;gap:16px;}
  .tracker-card{
    background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:24px;
  }
  .tracker-card-top{display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:10px;margin-bottom:18px;}
  .tracker-card-top h3{font-size:20px;}
  .tracker-timeline{display:flex;align-items:center;gap:0;margin-bottom:20px;flex-wrap:wrap;}
  .tracker-step{display:flex;align-items:center;gap:0;}
  .tracker-step-dot{
    width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;
    font-size:13px;font-weight:700;border:2px solid var(--line);color:var(--ink-faint);background:var(--panel);
  }
  .tracker-step-dot.done{background:var(--green);border-color:var(--green);color:#fff;}
  .tracker-step-dot.active{background:var(--blue);border-color:var(--blue);color:#fff;animation:pulse-dot 1.5s infinite;}
  .tracker-step-label{font-size:11px;color:var(--ink-faint);margin-left:6px;margin-right:6px;text-transform:uppercase;letter-spacing:.4px;font-weight:600;}
  .tracker-step-label.done{color:var(--green);}
  .tracker-step-label.active{color:var(--blue);}
  .tracker-step-line{width:28px;height:2px;background:var(--line);}
  .tracker-step-line.done{background:var(--green);}
  .tracker-details{display:grid;grid-template-columns:1fr 1fr;gap:12px 24px;font-size:14px;}
  .tracker-details .td-label{color:var(--ink-faint);font-size:12px;text-transform:uppercase;letter-spacing:.4px;}
  .tracker-details .td-value{margin-top:2px;font-weight:500;}
  .tracker-empty{text-align:center;padding:40px 20px;color:var(--ink-faint);}
  .tracker-empty b{display:block;color:var(--ink-soft);font-size:15px;margin-bottom:6px;}
  .tracker-back{display:inline-flex;align-items:center;gap:6px;font-size:13px;color:var(--blue);margin-top:20px;cursor:pointer;}

  /* ---------- legal pages (Privacy Policy / Terms) ---------- */
  .legal-shell{max-width:720px;margin:0 auto;padding:40px 24px 100px;}
  .legal-shell h1{font-family:'Barlow Condensed';font-size:38px;font-weight:700;margin:22px 0 4px;}
  .legal-shell h2{font-family:'Barlow Condensed';font-size:22px;font-weight:700;margin:34px 0 10px;}
  .legal-shell p{font-size:15px;line-height:1.7;color:var(--ink-soft);margin-bottom:14px;}
  .legal-shell b{color:var(--ink);}
  .legal-updated{font-size:13px;color:var(--ink-faint);}
  .legal-list{margin:0 0 16px;padding-left:22px;}
  .legal-list li{font-size:15px;line-height:1.7;color:var(--ink-soft);margin-bottom:8px;}
  .legal-disclaimer{margin-top:34px;padding:14px 16px;background:var(--gold-wash);border:1px solid var(--gold);border-radius:var(--radius);font-size:13px;color:var(--ink-soft);}
  .tracker-back:hover{text-decoration:underline;}

  @media(max-width:720px){
    .tracker-details{grid-template-columns:1fr;}
    .tracker-timeline{gap:2px;}
    .tracker-step-label{font-size:10px;margin-left:3px;margin-right:3px;}
    .tracker-step-line{width:16px;}
  }

  /* ============ FEATURES: payments, notes, maintenance, inventory, analytics, dark mode ============ */
  .pill-btn{border:none;cursor:pointer;font-family:inherit;transition:filter .12s ease;}
  .pill-btn:hover{filter:brightness(0.94);}
  .pill-paid{background:var(--green-wash);color:var(--green);}
  .pill-unpaid{background:var(--gold-wash);color:var(--gold);}

  .op-note{
    width:150px;max-width:170px;background:var(--panel);border:1px solid var(--line);
    border-radius:var(--radius);padding:5px 8px;font-size:12.5px;color:var(--ink);font-family:inherit;outline:none;
  }
  .op-note:focus{border-color:var(--blue);}

  .machine-card.maint{border-color:var(--red);background:var(--red-wash);}
  .status-pill.status-maint{background:var(--red);color:#fff;}
  .m-visual.maint{position:relative;}
  .maint-badge{
    position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);
    font-size:34px;color:var(--red);background:rgba(255,255,255,.8);
    border-radius:50%;border:2px solid var(--red);width:56px;height:56px;
    display:flex;align-items:center;justify-content:center;
  }

  /* ---------- analytics ---------- */
  .analytics-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);margin-bottom:18px;}
  @media(max-width:1000px){.analytics-stats{grid-template-columns:1fr 1fr;}}
  @media(max-width:560px){.analytics-stats{grid-template-columns:1fr;}}
  .a-stat{
    background:var(--panel);padding:18px 20px 16px;display:flex;flex-direction:column;gap:2px;
    border-top:3px solid var(--line-soft);position:relative;
  }
  .a-stat-green{border-top-color:var(--green);}
  .a-stat-blue{border-top-color:var(--blue);}
  .a-stat-red{border-top-color:var(--red);}
  .a-stat-gold{border-top-color:var(--gold);}
  .a-lbl{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--ink-faint);font-weight:600;}
  .a-val{font-family:'Barlow Condensed';font-size:32px;font-weight:700;color:var(--ink);margin-top:6px;line-height:1.1;font-variant-numeric:tabular-nums;}
  .a-val.accent{color:var(--red);}
  .a-val.small{font-size:22px;}
  .a-foot{font-size:11.5px;color:var(--ink-faint);margin-top:5px;}
  .a-bar{height:5px;border-radius:3px;background:var(--line-soft);margin-top:10px;overflow:hidden;}
  .a-bar-fill{height:100%;background:linear-gradient(90deg,var(--green),var(--blue));border-radius:3px;transition:width .3s ease;}

  .analytics-cols{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--line);border:1px solid var(--line);}
  @media(max-width:900px){.analytics-cols{grid-template-columns:1fr;}}
  .analytics-block{background:var(--panel);padding:20px 22px;}
  .ab-title{font-size:14px;font-weight:700;color:var(--ink);margin-bottom:14px;display:flex;align-items:baseline;gap:10px;}
  .ab-sub{font-size:11px;font-weight:500;color:var(--ink-faint);text-transform:uppercase;letter-spacing:.6px;}

  /* revenue/machine ledger rows */
  .ledger{display:flex;flex-direction:column;}
  .ledger-row{
    display:grid;grid-template-columns:110px 1fr auto;align-items:center;gap:12px;
    padding:9px 0;border-bottom:1px solid var(--line-soft);
  }
  .ledger-row:last-child{border-bottom:none;}
  .ledger-name{font-size:13px;color:var(--ink-soft);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
  .ledger-track{height:8px;background:var(--line-soft);border-radius:4px;overflow:hidden;}
  .ledger-fill{height:100%;border-radius:4px;transition:width .3s ease;}
  .ledger-fill-blue{background:linear-gradient(90deg,var(--blue),var(--blue-deep));}
  .ledger-fill-green{background:linear-gradient(90deg,var(--green),#2c6b52);}
  .ledger-val{font-family:'IBM Plex Mono';font-size:12.5px;color:var(--ink);text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums;}
  .ledger-val i{display:inline-block;font-style:normal;color:var(--ink-faint);font-size:11px;margin-left:6px;min-width:30px;}

  /* ---------- progress trends ---------- */
  .trend-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:18px;}
  .trend-compare{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);margin-bottom:18px;}
  @media(max-width:560px){.trend-compare{grid-template-columns:1fr;}}
  .tc-block{background:var(--panel);padding:16px 20px;display:flex;flex-direction:column;gap:4px;}
  .tc-lbl{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--ink-faint);font-weight:600;}
  .tc-val{font-family:'Barlow Condensed';font-size:28px;font-weight:700;color:var(--ink);line-height:1.1;font-variant-numeric:tabular-nums;}
  .tc-val.small{color:var(--ink-soft);}
  .tc-val.trend-up{color:var(--green);}
  .tc-val.trend-down{color:var(--red);}

  /* line-and-dot trend chart (SVG) */
  .trend-chart-wrap{overflow-x:auto;overflow-y:hidden;margin:0 -4px;padding:0 4px;}
  .trend-svg{display:block;}
  .trend-grid{stroke:var(--line-soft);stroke-width:1;}
  .trend-axis-lbl{font-family:'IBM Plex Mono';font-size:10.5px;fill:var(--ink-faint);}
  .trend-area{opacity:.5;}
  .trend-line{fill:none;stroke-width:2.25;stroke-linejoin:round;stroke-linecap:round;}
  .trend-line-blue .trend-line{stroke:var(--blue);}
  .trend-line-blue .trend-area{fill:var(--blue-wash);}
  .trend-line-green .trend-line{stroke:var(--green);}
  .trend-line-green .trend-area{fill:var(--green-wash);}
  .trend-pt circle{fill:var(--panel);stroke-width:2.25;transition:r .15s ease;}
  .trend-line-blue .trend-pt circle{stroke:var(--blue);}
  .trend-line-green .trend-pt circle{stroke:var(--green);}
  .trend-pt-current circle{fill:currentColor;}
  .trend-line-blue .trend-pt-current circle{stroke:var(--blue-deep);color:var(--blue);}
  .trend-line-green .trend-pt-current circle{stroke:#2c6b52;color:var(--green);}
  .trend-pt:hover circle{r:6;}

  .low-flag{display:none;}
  .low-flag.on{display:inline-block;font-size:10px;font-weight:700;color:#fff;background:var(--red);border-radius:10px;padding:2px 7px;letter-spacing:.4px;margin-left:6px;vertical-align:middle;}

  /* ============ DARK MODE ============ */
  html[data-theme="dark"]{
    --bg:#12181F;
    --panel:#1B242D;
    --ink:#EDF1F4;
    --ink-soft:#AEB9C2;
    --ink-faint:#6B7A88;
    --steel:#4B5763;
    --steel-dark:#202A33;
    --blue:#5B9DBE;
    --blue-deep:#9FC6D8;
    --blue-wash:#1E2A33;
    --gold:#D8A64E;
    --gold-wash:#2B2417;
    --green:#57B08B;
    --green-wash:#1C2B25;
    --red:#D97A63;
    --red-wash:#2E201C;
    --danger:#E26D5A;
    --line:#2C3741;
    --line-soft:#263039;
    --shadow:0 1px 2px rgba(0,0,0,0.35);
  }
  html[data-theme="dark"] body{background:var(--bg);color:var(--ink);}
  html[data-theme="dark"] .app-side{background:#0E141A;}
  html[data-theme="dark"] .maint-badge{background:rgba(18,24,31,.85);color:var(--red);}
  html[data-theme="dark"] .status-pill.status-maint{background:var(--red);color:#fff;}

  /* dark-mode refinements for landing + cross-cutting pieces */
  html[data-theme="dark"] .site-nav{background:#0E141A;border-color:var(--line);}
  html[data-theme="dark"] .nav-links a, html[data-theme="dark"] .nav-links a:hover{color:var(--ink-soft);}
  html[data-theme="dark"] .brand-name{color:var(--ink);}
  html[data-theme="dark"] .hero h1, html[data-theme="dark"] .hero-note b{color:var(--ink);}
  html[data-theme="dark"] .hero-lede, html[data-theme="dark"] .hero-note{color:var(--ink-soft);}
  html[data-theme="dark"] .section-head h2, html[data-theme="dark"] .feat h3{color:var(--ink);}
  html[data-theme="dark"] .feat p, html[data-theme="dark"] .section-head p{color:var(--ink-soft);}
  html[data-theme="dark"] .feat{background:var(--panel);}
  html[data-theme="dark"] .pricing-panel{background:var(--panel);}
  html[data-theme="dark"] .pricing-copy .rate .amt, html[data-theme="dark"] .calc-total .amt{color:var(--ink);}
  html[data-theme="dark"] .cta-band{background:var(--steel-dark);}
  html[data-theme="dark"] footer .brand-name, html[data-theme="dark"] footer p{color:var(--ink-soft);}
  html[data-theme="dark"] .flow-step h4{color:#fff;}
  html[data-theme="dark"] .flow-step p{color:#C7D0D8;}

  html[data-theme="dark"] .stat-row, html[data-theme="dark"] .top-customers-grid, html[data-theme="dark"] .loyalty-head{background:var(--line);}
  html[data-theme="dark"] .pill-bronze{background:#2B2118;color:#E0B47E;}
  html[data-theme="dark"] .pill-silver{background:#263039;color:#AEB9C2;}
  html[data-theme="dark"] .badge-self{background:var(--green-wash);color:var(--green);}
  html[data-theme="dark"] .badge-full{background:var(--blue-wash);color:var(--blue-deep);}
  html[data-theme="dark"] .receipt-mono{color:var(--blue-deep);background:var(--blue-wash);}
  html[data-theme="dark"] .aq-break select{background:var(--panel);color:var(--ink);}
  html[data-theme="dark"] .op-note{background:var(--panel);color:var(--ink);}
  html[data-theme="dark"] .btn-ghost{color:var(--ink);}
  html[data-theme="dark"] .btn-primary{background:var(--ink);color:var(--bg);}
  html[data-theme="dark"] .btn-primary:hover{background:var(--steel);color:var(--bg);}
  html[data-theme="dark"] .button:focus{outline-color:var(--blue);}
  html[data-theme="dark"] .tracker-step-dot{background:var(--panel);}
  html[data-theme="dark"] .intake-sheet .isheet-head{border-color:var(--ink);}
  html[data-theme="dark"] .isheet-field{border-color:var(--ink-soft);}
  html[data-theme="dark"] .isheet-check .box{border-color:var(--ink);}
  html[data-theme="dark"] .isheet-sign .line{border-color:var(--ink);}

  /* ============ MOBILE COMPATIBILITY ============ */

  /* viewport-height fixes for mobile browser chrome (dvh takes over when supported) */
  @media(max-width:860px){
    .app-shell{min-height:100dvh;}
    #view-tracker{min-height:100dvh;}
  }

  @media(max-width:720px){
    /* prevent iOS auto-zoom on focus: controls smaller than 16px trigger it */
    input,select,textarea{font-size:16px;}

    /* ----- landing ----- */
    .hero{padding:48px 0 60px;}
    .hero .wrap{gap:36px;}
    .hero-ctas{gap:10px;}
    .hero-notes{gap:12px;}
    .washer-readout{padding:12px 16px;}
    section{padding:64px 0;}
    .section-head{margin-bottom:32px;}
    .pricing-copy{padding:28px 22px;}
    .calc{padding:28px 22px;}
    .calc-row{gap:12px;}
    .calc .btn-block{margin-top:18px!important;}
    .cta-band .wrap{gap:16px;}

    /* ----- app shell ----- */
    .app-main{padding:18px 14px 60px;padding-bottom:max(60px,env(safe-area-inset-bottom,0px));}
    .app-topbar{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:22px;}
    .app-topbar h1{font-size:26px;}
    .demo-flag{white-space:nowrap;}
    .panel-block-head{padding:14px 16px;}
    .panel-block-body{padding:16px;}

    /* ----- dashboard ----- */
    .stat{padding:16px 18px;}
    .stat .val{font-size:28px;}
    .stat .foot{font-size:11.5px;}

    /* filter bar: controls share the row equally */
    .filter-bar{gap:8px;}
    .filter-bar select{flex:1 1 42%;min-width:0;}
    .filter-bar .btn{margin-left:auto;}

    /* tables stay scrollable but cells get more compact on phones */
    .table-wrap table{font-size:13px;}
    .owner-tick-row{flex-wrap:wrap;}
    .search-input{min-width:0;flex:1 1 auto;}

    /* ----- forms / settings ----- */
    .setting-row{gap:12px;padding:12px 0;}
    .setting-row .set-label{flex:1 0 100%;}
    .text-input-sm{width:100%;max-width:240px;}
    .seg-control{width:100%;justify-content:stretch;}
    .seg-control button{flex:1;justify-content:center;font-size:13px;}
    .form-actions .btn{flex:1;justify-content:center;}

    /* ----- tracker / intake / toast ----- */
    .tracker-shell{padding:24px 16px 70px;}
    .tracker-header{margin-bottom:24px;}
    .tracker-search-box{padding:18px;}
    .tracker-search-row{flex-wrap:wrap;}
    .tracker-search-row input{font-size:16px;}
    .tracker-search-row .btn{flex:1;justify-content:center;}
    .intake-sheet{padding:26px 18px;}
    .intake-sheet h2{font-size:22px;}
    .intake-sheet .isheet-head{flex-wrap:wrap;gap:10px;}
    .toast{width:calc(100% - 32px);max-width:400px;bottom:max(20px,env(safe-area-inset-bottom,0px));}
  }

  @media(max-width:560px){
    .hero h1{font-size:clamp(34px,8.5vw,44px);}
    .hero-lede{margin-top:16px;font-size:16.5px;}
    .hero-ctas{flex-direction:column;margin-top:24px;}
    .hero-ctas .btn{width:100%;}
    .pricing-copy .rate .amt{font-size:46px;}
    .filter-bar select{flex:1 1 100%;}
    .filter-bar .btn{flex:1 1 100%;margin:0;}
    .app-topbar h1{font-size:24px;}
    .seg-control{flex-direction:column;align-items:stretch;}
    .intake-sheet .isheet-sign{grid-template-columns:1fr;gap:18px;}
    .rcpt-row{grid-template-columns:1fr;gap:14px;}
    .modal-overlay{padding:0;}
    .modal-card{border-radius:0;min-height:100vh;padding:56px 20px 32px;}
    .toast{width:calc(100% - 24px);font-size:13px;}
    .maint-badge{width:46px;height:46px;font-size:26px;}
    .stat .foot{white-space:normal;}
  }

  /* ---------- POS / Register ---------- */
  .pos-grid{display:grid;grid-template-columns:1.55fr 1fr;gap:24px;align-items:start;}
  .pos-total-row{display:flex;justify-content:space-between;align-items:center;gap:16px;font-size:14px;padding:8px 0;border-bottom:1px dashed var(--line);}
  .pos-total-row input{width:130px;text-align:right;}
  .pos-total-row.grand{font-size:17px;font-weight:700;border-bottom:2px solid var(--ink);}
  .pos-total-row.grand .mono{font-size:22px;}
  .pos-total-row.change{font-size:15px;font-weight:600;color:var(--green);}
  #posCompleteBtn{margin-top:14px;width:100%;}
  .reg-grid{display:grid;grid-template-columns:1fr 1fr;gap:28px;}
  .reg-title{font-size:12px;letter-spacing:.5px;text-transform:uppercase;color:var(--ink-soft);margin-bottom:10px;font-weight:600;}
  .reg-row{display:flex;justify-content:space-between;gap:16px;font-size:14px;padding:7px 0;border-bottom:1px dashed var(--line);}
  .reg-row input{width:150px;text-align:right;}
  .reg-row.reg-total{font-weight:700;border-bottom:none;}
  .reg-row.reg-total .mono{font-size:18px;}
  .pill-method{background:var(--blue-wash);color:var(--blue-deep);}
  .ops-status-voided{background:var(--red-wash);color:var(--red);}
  .intake-preview-actions{padding:14px 16px;display:flex;justify-content:flex-end;}

  @media(max-width:900px){
    .pos-grid{grid-template-columns:1fr;}
    .reg-grid{grid-template-columns:1fr;}
  }
  @media(max-width:560px){
    .pos-total-row input{width:auto;flex:0 1 110px;}
    .reg-row input{width:auto;flex:0 1 120px;}
  }